The management of the Federal Medical Centre (FMC) Abuja has launched a full investigation following the circulation of an online video which casts the hospital’s emergency unit in a negative light.
In a preliminary statement, the hospital management refuted the claims made in the video, stating that initial findings show there was no shortage of essential medical supplies or equipment at the time of the incident.
“The emergency department had an adequate supply of medical consumables, including latex gloves. Resuscitation equipment and medications were also sufficient,” the statement read. “There was no shortage of patient transfer equipment, including trolleys and wheelchairs.”
The hospital confirmed that interactions with staff on duty and other relevant stakeholders are ongoing as part of the investigation.
The Minister of State for Health and Social Welfare, Iziaq Adekunle Salako, has also ordered a comprehensive investigation into the matter, with assurances that its findings will be made public.
FMC Abuja reiterated its commitment to transparency and quality healthcare delivery, noting that it maintains multiple patient feedback channels across the facility, including phone lines, QR codes, and email access.
Highlighting its broader efforts to support vulnerable patients, the hospital noted the existence of a medical indigent fund to assist those unable to pay their bills.
It also emphasised that its staff frequently attend to unconscious patients, who are treated and safely reunited with their families through the assistance of hospital social workers.
FMC Abuja further reminded the public that it is a specialised facility, offering advanced procedures such as open-heart surgery, laser surgery, kidney transplants, and spinal operations — treatments that are not readily available in many public hospitals.
“We apologise for any distress or discomfort caused and want to assure the public that we take feedback seriously,” the statement added. “We remain committed to delivering quality care with empathy and compassion.”
The statement was signed by the hospital’s Public Relations Officer, Obadiah N.K. Gana, on behalf of the Medical Director.
