The Nigeria immigration’s passports offices will soon begin operations on Saturday to better serve Nigerians.
This directive is a move by Nigeria’s immigration service to ensure applicants are given more attention during this festive season.
The Nigeria immigration service Ikoyi, Lagos every day plays hosts close to a hundred Nigerians applicants every day seeking to obtain
their travel passport. Those familiar with the office will notice the transformation both in Service delivery and infrastructure
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Taking TVC news crew around the office, the passport control officer Deputy controller of immigration, Olugbenga Ayegbusi ran through the daily routine of the office.
He said “when we give them the passports that are already produced, applicants are required to go through to check their data for correction before it is activated and becomes a document that can be used to travel. The passport is just an ordinary paper until it is activated”.
Haven taken over over three months ago, the deputy comptroller, immigrations explained that he knew there was need for changes in line with the Nigeria immigration service vision.
According to Oyegbusi, Ikoyi issues almost about 60 percent of passport in Africa and he was sent to ensure that professionalism, sense of responsibility and feedback, so that Nigerians can get passport with ease.
“There are some people that are not needed in the passport office. On daily basis we have three kind of people that are supposed to be here, One, when you come for your biometric captioning, when you come for issuance which people knows as collection, then if you have issues, we are starting this Saturday though my production unit they have been working on Saturdays but we need to do more so that we can meet up with the challenges.
There are also offices dedicated to solving issues such as name change, lost passports amongst others.
While advising applicants to embrace the new ways of applying, he speaks on the fact that Nigerians in diaspora can now visit with their expired passports.
Mr Oyegbusi advised applicants not to engage in third parties as the system is automated.
“Those who engage services of third parties are always vulnerable as the third parties have an interest to protect”.
The deputy comptroller expressed gratitude to the Lagos state government and other corporate organisations for their collaborative efforts.