Following the protest of the members of the Trade Unions Congress (TUC) and the Association of Senior Civil Servants of Nigeria (ASSCSN), the National Insurance Commission (NAICOM) has reaffirmed its commitment to maintaining high labour standards and promoting the welfare of all staff.

Members of the TUC and the ASSCSN staged a peaceful protest in Abuja to voice their concerns over the alleged victimisation of union leaders.

The management of NAICOM held a meeting with the aggrieved workers and reached an agreement, which led to the suspension of the picketing exercise.

In attendance at the meeting were representatives of the Trade Union Congress and the Association of Senior Civil Servants of Nigeria.

In a Monday statement made available to TVC News, the Insurance Commission stated that it has taken deliberate steps to improve working conditions and enhance staff welfare since the current leadership assumed office.

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According to the statement, the steps taken include strengthening internal processes, providing a supportive and enabling work environment, and promoting a workplace culture built on fairness, productivity, mutual respect, and accountability.

The statement reads, “Staff welfare remains a key priority of the Commission. In recent years, noticeable progress has been made in areas such as training and capacity development, career growth, workplace improvements, and performance‑based advancement. These initiatives reflect NAICOM’s commitment to building a skilled, motivated, and results‑driven workforce aligned with its strategic goals.”

The NAICOM management explained that they operate a transparent and merit‑based human resource system in full compliance with public service rules and applicable regulatory frameworks.

The Commission stressed that promotion exercises are conducted strictly in line with due process, saying it is “based on clear, objective, and verifiable criteria”, adding that “all staff are treated equally, with no room for favouritism or bias.”

The Commission also places high importance on discipline, integrity, and positive working relationships across all levels, noting that it remains committed to fostering a work environment guided by equity, transparency, and non‑discrimination in all engagements and decisions.

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The statement further reads, “Management remains open to constructive dialogue and engagement. Staff are encouraged to make use of established internal mechanisms for communication and dispute resolution, rather than actions that may disrupt operations or affect public confidence in the Commission.”

NAICOM assures all stakeholders of its continued investment in staff welfare, professional development, and institutional excellence, in line with global best practices and its statutory responsibilities.

The Commission reaffirms its commitment to creating a harmonious and productive work environment while fulfilling its mandate to regulate, supervise, and strengthen Nigeria’s insurance industry.